Outsourced IT
For the Business With No Internal IT Resources
Your IT Department
Think only big companies have access to fully-staffed IT departments?
Think again.
Innovative's managed IT services provide you with a 35+ person IT team, no matter your business size.
Sure. You've been getting by just fine with no major IT issues. But in the back of your mind, you always wonder if you're really using the right technology systems for your business. And there's that twinge of worry about how secure your documents are and what would happen if you lost critical files.
A professional IT team on your side not only improves the results you're getting from your IT investments but also eases your "what if" worries.
Why Managed IT Services
There are plenty of different ways you can get IT support. You could hire your own person, call a freelance IT guy when you need him, or work with a company that provides as needed break/fix IT work. And all of those options have their place. Managed IT services are the right fit if any of the following scenarios apply to you.
Your Business Is Growing
IT headaches get bigger and more costly to correct as your business gets larger. A professional IT team consults with you as your business grows, helping you make the best IT choices that will scale with your business.
You Follow Compliance Regulations
Most compliance regulations like the Health Insurance Portability and Accountability Act (HIPAA), require strict data and network access controls. This means your IT team must agree to comply with your industry requirements. Innovative is not only HIPAA and PCI compliant, but we also guide you through the compliance process.
Data is Essential to Your Business
The more essential data you have the more important it is for you and your employees to access the data they need when they need it. Not only could data loss catastrophically impact your business, but lack of access due to internet or service provider outage can have huge implications. Innovative works with you to identify appropriate backup solutions and service redundancies.
Information Security is Important
Not only do you need to keep your business information confidential, but your clients also put their trust in you every time they provide you with information as simple as their name and email address. A breach of information could mean losing your clients' trust and business. Managed IT services include consulting and planning for the best information security strategy for your unique business.
Outsourced IT FAQ
Will you support equipment I purchased elsewhere?
We support whatever technology is currently in place on day one of your support contract. However, we cannot deploy loaner equipment or process most warranty claims for equipment purchased elsewhere.
Can I call when I need you and pay for the service call?
No. We only support clients engaged in an annual service contract. If you experience an IT emergency while you're considering a support contract you may purchase a 5-hour trial block to receive support prior to signing a contract.
I just need a phone system or copier, do I need managed IT services?
Yes. Most phone systems and copiers are connected to your network. Supporting your entire technology infrastructure allows us to provide the most efficient service. If you truly only want a copier or phone system, a stand-alone copier or phone system vendor is a better fit than Innovative.
Let's Get Started
Thinking Innovative could be the partner you need? Let's chat.