Managed Services Pricing
Full- or Co-Managed Service Contracts for IT, Phones, and Copiers
Predictable Monthly Fee
Starting at $1,000/month
The most cost-effective service contracts include support for IT, phones, and copiers in one monthly fee.
Depending on the scope of your internal IT team - which might be no IT team at all - Innovative can be your fully managed services provider or a la carte co-managed partner.
Support three systems. Pay one price.
No more finger-pointing between vendors.
Does your copier company blame your IT guy? Does your IT team blame your phone vendor?
Phones and copiers are all connected to your IT infrastructure and are managed best by one cohesive team. Innovative's monthly support contracts can include IT, phone, and copier support and service.
IT Services
- Network administration
- Help desk
- On-site & remote support
Phone System Support
- On-premise & cloud-hosted phones
- Parts & maintenance contracts
- Avaya & Avaya Cloud Office partner
Copier Service
- Managed print & copy solutions
- Printer/copier support & service
- Konica Minolta partner
Managed and Co-Managed Services Pricing
We know you hate the "call us for a quote" line. But the truth is, a lot of factors impact the cost of support.
This chart gives you an idea of the average costs of typical services, but keep in mind that every client's situation and needs (which impacts prices) are different.
Bottom line, if you see (or want to see) technology costs as investments in your growth and operational improvement, then Innovative can help maximize your technology investments.
Contracts start at $1,000/month.
Fully Managed Services | Co-Managed Services | |
|---|---|---|
Monitoring & Support Per Workstation | $110 | $10 - $110+ based on scope |
Monitoring & Support Per Server | $230 | $25 - $230+ based on scope |
Threat Management (EDR Solution) | $8/workstation | $8/workstation |
Threat Management (EDR Solution) | $20/server | $20/server |
Network Administration & Management | Included | Optional |
Technology Strategy Consulting | Included | Included |
Account Management | Included | Included |
Help DeskEvery employee has access to help desk support. Standard Help Desk hours are M-F 7 a.m.-5 p.m. | Included | Varies by Scope |
Remote Support | Included | Optional |
On-Site Support | Included | Optional |
Network Operations Center (NOC) | Included | Varies by Scope |
Vendor Management | Included | Varies by Scope |
Asset and Lifecycle Management | Included | Varies by Scope |
Shared Access to Network Documentation | Read Only AccessOptional | Read/Write Access Starts at $90 |
Co-Managed Ticketing | Not Applicable | Starts at $140 |
24/7 Emergency Support | Starts at $200 | Starts at $200 |
Managed Multi-Factor Authentication | Starts at $6/user | Starts at $6/user |
Managed Security Awareness | Starts at $4/user | Starts at $4/user |
Dark Web Monitoring | Starts at $100 | Starts at $100 |
Phone System Support < 20 End Points | Included | Varies by Scope |
Phone System Support 20+ End Points | Starts at $100 | Varies by Scope |
Printer/Copier/MFP Maintenance & Supplies | Varies | Varies |
Monthly Support Block | Not Applicable | $180/hour |
Are you a good fit?
Find out what businesses benefit most from our partnerships.
Pricing FAQ
Do you require a contract?
Yes. Standard service contracts are 12 months.
Is there a minimum contract amount?
Yes. Service and support contracts start at $1,000/month.
Do you sell hardware and equipment?
Yes. Clients with an active service contract purchase computers and equipment directly from us. Devices and other equipment recommendations are identified in your strategic technology plan.
Do I have to buy hardware and equipment from you?
No, but we do offer preferential labor rates to install equipment purchased from us. Hardware purchased elsewhere often comes pre-installed with unnecessary software, is not commercial grade equipment, or doesn't include licensing to an operating system compatible with your other software. These factors make installation more time-intensive and less predictable. Additionally, we can't include warranty repairs and parts under your service contract for equipment purchased from other vendors.
Let's Talk
Still not sure if you're a great fit for Innovative? Let's chat about it.
Schedule a 15-minute introductory call to find out what value we can deliver to your business.