Managed Cybersecurity Services
Advanced Tools, Accountable Pros, and Proven Processes
Any company that uses any machine connected to the internet is at risk for a cybersecurity incident. Cyber threats are always evolving, and while we don’t want to scare anyone, it’s critical that your business follows appropriate best practices.
Work with an accountable IT partner who not only works to mitigate cyber threats, but actively monitors for them.
Our comprehensive cybersecurity stack combines technology and human expertise to seek out, monitor, and respond to threats on physical devices and in cloud environments. Whether it’s the workday or the weekend, our services can provide protection around the clock. Rest easy at night knowing your business is secure!
Services to Secure Your Business
Our clients leverage an assortment of services and solutions that protect different parts of their IT environments. Below are some key pieces of that solution stack:
24/7/365 US-based security operations center (SOC) – The SOC is a group of highly trained, specialized cybersecurity professionals who use proven processes to continuously monitor and, when necessary, react to security issues. Our third-party SOC collaborates with our help desk on remediation efforts.
Endpoint Detection and Response (EDR) Solutions – A next-gen anti-virus and anti-malware solution that goes beyond old-school anti-virus by detecting and potentially responding to known threats, suspicious-looking files, or programs that behave like threats.
Cloud Protection and threat analytics – Cloud protection monitors Google Workspace and/or Microsoft 365 cloud environments for suspicious activity and reports to the SOC activities like: risky IP addresses, suspicious login times/locations, administrator role changes, and brute-forced successful logins.
Next-generation phishing protection and spam filtering – A cloud-based email security solution that protects email and scans and quarantines files that match known threats.
Secure/Encrypted/Audited Password Manager – All covered users are provided with a best-in-class password manager to reduce the risk of bad actors gaining access to user credentials through less secure but common password managers (typically web-browser default password managers).
3rd Party Vulnerability Management—This service expands on the Windows patching included in the Monitoring/Help Desk services. It adds scanning for known third-party security vulnerabilities and threats on managed endpoints. It includes triage and remediation of most vulnerabilities and threats.
Vulnerability Scanning - Quarterly external vulnerability scans for up to 10 external IP addresses.
Our Areas of Expertise
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Information Technology
The best IT is when you don’t have to think about IT. Our IT team helps you avoid temperamental printers and copiers, floods of IT requests, and sloth-like operating systems. We help scale your IT alongside your growth and keep your business up and running.
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Phone & Voice
No one likes dropped calls or conference room feedback. Thanks to the increase in hybrid workspaces, our Innovative team has doubled down on details with phone, voice, virtual calls, your network, and their relationship with how you do business.
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Printers & Copiers
We re-establish healthy relationships between our clients and their printers. Through our flat-rate managed print and copy offering, you can maintain all of the printers and copiers on your network–from the main copy station to every scattered inkjet–and never run out of toner.
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Business Continuity & Disaster Recovery (BCDR)
True disaster recovery requires more than just backups. How long would it take to get up and running if you had to restore from backup? What if it’s weeks of downtime? True business continuity solutions allow you to continue operating while recovering from a data-loss disaster.
Elements of Your Innovative Partnership
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Friendly Team of IT Experts
A team of IT professionals experienced in all aspects of business technology
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No-Surprise Pricing
Flat monthly fee pricing includes consulting, support, and maintenance
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Realistic & Proactive SLA
With response & resolution standards, our average “on hold” time is 60 seconds.
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From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.