Managed Services for Healthcare & HIPAA
Achieve, illustrate, and maintain compliance
We understand that every facility has precise IT needs, from hospitals with a constant rotation of traveling providers, to long term care facilities who provide around-the-clock care. You need quick and secure access to patient records so that providers can remain focused on patient care.
We know you want to protect your patients and their privacy, and the relevant paperwork and audits does not need to be so overwhelming. Alongside our IT services, we help our healthcare customers maintain compliance through a proven process run by our HIPAA team.
You’ll also save time thanks to the six required audits, the development of policies and procedures, and the training of your employees as necessary. Customers will also receive the seal of approval, making audits smoother.
HIPAA Compliance Assistance & Documentation
Our HIPAA-covered entities are provided with a dedicated HIPAA coach who will assist with an annual HIPAA audit. Innovative's team will work alongside you and your HIPAA coach to assist in developing remediation strategies for any gaps identified in the audit process.
Healthcare & HIPAA services include:
Six required audits (Privacy, Administrative, and Security Risk Assessments)
Gap Identification
Compliance Coach Support
An app to track audits, policies, incidents, and employee training
Tailored Policies & Procedures
Document & Version Control
Remediation Planning
Incident Management
Employee Training & Document Attestation
Healthcare customers and business associates participating in this third-party HIPAA compliance program will receive a HIPAA badge of compliance showing that the organization is participating in a third-party compliance program, illustrating a good faith effort to satisfy the federal HIPAA requirements.
“Dedicated to supporting caregivers nationwide, Caregiver Action Network relies on technology to connect, educate, and empower caregivers. Innovative’s ability to anticipate and address potential challenges before they arise has minimized downtime and allowed us to focus on what matters most—serving the caregiver community.
- Tara James, Business Manager, Caregiver Action Network
Our Areas of Expertise
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Information Technology
The best IT is when you don’t have to think about IT. Our IT team helps you avoid temperamental printers and copiers, floods of IT requests, and sloth-like operating systems. We help scale your IT alongside your growth and keep your business up and running.
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Cybersecurity
With a 24/7/365 US-based security operations center (SOC), redundant endpoint detection and response (EDR) solutions, cloud protection for Google Workspace and Microsoft365, and next-generation spam filtering, all joking stops for cyber.
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Phone & Voice
No one likes dropped calls or conference room feedback. Thanks to the increase in hybrid workspaces, our Innovative team has doubled down on details with phone, voice, virtual calls, your network, and their relationship with how you do business.
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Printers & Copiers
We re-establish healthy relationships between our customers and their printers. Our managed services for printers and copiers maintain all of the printers and copiers on your network - from the main copy station to all the small inkjets scattered about the office.
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Business Continuity & Disaster Recovery (BCDR)
Disaster recovery not only considers if your files can be restored from a backup, but also how quickly they can be restored from backup. Disaster Recovery plans for the worst-case scenario, when minutes and days can save your reputation and bottom-line.
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24/7 Help Desk
Have an IT issue? Call us. With response & resolution standards, our average “on hold” time is only 60 seconds. We’re ready to sort out your issue, whether it’s simple or complex.
Elements of Your Innovative Partnership
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Friendly Team of IT Experts
A team of IT professionals experienced in all aspects of business technology
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No-Surprise Pricing
Flat monthly fee pricing includes consulting, support, and maintenance
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Realistic & Proactive SLA
With response & resolution standards, our average “on hold” time is 60 seconds.
book an appointment
From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.